Copy of FAQS
Refund policy
What is your return policy?
Mystic Healer Hair Growth does not accept returns or exchanges due to the nature of our products. All sales are final.
What if my product is damaged/defective?
If you receive your order and it is damaged/defective please email us at mystichealerhairgrowth@gmail.com. Please include your name, order number and picture of your damaged/defective order. We will be sure to get back to you within 3 business days.
What if I never received my item?
We are not responsible for lost or stolen packages after they leave the Mystic Healer Headquarters. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier (ex. UPS, USPS, FedEx, DHL). We will provide you with the address, shipping carrier information, tracking information and date of delivery to assist you with your claim investigation. You shall receive compensation for your lost/stolen package through the shipping carrier.